Privacy Policy

Introduction & Scope

XtraSpin is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services. It applies to all data collected by XtraSpin through our website and services.

Types of Data Collected

We collect various types of information to provide our services effectively:

• Personal Data: Information that can identify you, such as your name, email address, phone number, and payment information.
• Technical Data: Data about your device, including IP address, browser type, and operating system.
• Optional Fields: Information you may provide voluntarily, such as preferences and feedback.

Purposes & Legal Basis

Your data will be processed for the following purposes:

• To provide our services: Necessary to fulfil our contractual obligations to you.
• To communicate with you: Based on your consent.
• For analytics and improvements: Pursuing legitimate interests to enhance user experience.

Retention Periods

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal obligations. Specific retention periods are based on the type of data collected.

Third-Party Disclosures

XtraSpin may share your information with third parties under the following circumstances:

• Analytics Providers: To analyse usage and improve our services.
• Payment Processors: To handle transactions securely.
• Service Providers: For additional support in delivering our services.

Security Measures

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of sensitive information.
• Access controls to limit data access.
• Regular audits to assess our systems and security.

User Rights & Requests

You have rights regarding your personal data, including:

• Access to your information.
• Rectification of inaccurate data.
• Erasure of your data under certain conditions.
• Restriction of processing.
• Portability of your data to another provider.
• Objection to processing based on legitimate interests.

International Transfers

When transferring your data internationally, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or relying on adequacy decisions by the relevant authorities.

Contact for Privacy Queries

If you have any questions or requests regarding your privacy and data protection, please contact us at [email protected].